Svg Vector Icons : http://www.onlinewebfonts.com/icon

0
0
<tc>Cart</tc>
+39 080 478 2768 servizioclienti@campitalia.it

Information on refunds

Soluzioni

Categorie

Top sellers

Information on refunds

RIGHT OF WITHDRAWAL

In accordance with the legal provisions in force, and with particular reference to the Consumer Code, the Consumer has the right to withdraw from the purchase of the Products without any penalty and without specifying the reason, within the term of 14 (fourteen) calendar days (of calendar) starting from the date of receipt of the Products. The decision to withdraw must be communicated to the Seller through an explicit declaration, which may be sent by registered mail to.r or by any other suitable means. The notice of withdrawal is considered to be sent in good time if it is sent within 14 (fourteen) calendar days from receipt of the product.

The Consumer may exercise the right of withdrawal by also sending any explicit declaration containing the decision to withdraw from the Purchase Order.

After authorization for the return and receipt of the same, the Seller will check the product. The product must be intact, in its original packaging, complete with all its parts and any additional documentation. The lack/breakage of any contents of the packaging makes it impossible to exercise the right of withdrawal. The Seller will fully refund the Consumer the sums paid for the purchase of the product; The only costs for returning the Product to the sender remain the responsibility of the Consumer. Returns at the expense of the recipient will not be accepted.

Once it has been verified that the returned product is completely intact in all its parts, the Seller undertakes to proceed with the reimbursement of the purchase price no later than 14 (fourteen) calendar days from receipt of the withdrawal request upon receipt and verification of the returned product or demonstration by the Consumer that he has sent the goods back, depending on which situation occurs first.

Shipping is under the complete responsibility of the Consumer; in the event of damage to the product during transport, the Consumer will be notified, who will have to collect it at his own expense within and no later than 30 (thirty) days. After this deadline the product will be disposed of.

The Consumer who intends to withdraw from the contract using the standard withdrawal form downloadable at this link is asked to complete it and send it to: CAMP S.rL with operational headquarters in the PIP area, Via G. Decaro, Lot N. 18-19-20, 70016 Noicattaro (BA) e-mail: servizioclienti@campitalia.it Without prejudice to the possibility for the Consumer to exercise the right of withdrawal by communicating to the Seller any other explicit declaration of his decision to withdraw from the contract, alternatively to using the standard form indicated above. In this case the customer can use the following standard text:

I/we (*) hereby notify the withdrawal from my/our (*) contract concluded for the purchase of the following goods/services (*) - ordered on (*) / received on (*) - name of the buyer(s) - address of the buyer(s) - date

- [to be entered in case of payment made in cash on delivery] IBAN code to be credited:

(*) Delete the unnecessary wording.

 

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply in the case of:

  • supply of sealed goods that are not suitable for return for hygienic or health protection reasons, such as creams and essences, or which have been opened after delivery;
  • supply of goods made to measure or clearly personalized;
  • supply of goods that risk deteriorating or expiring rapidly or for which correct conservation cannot be guaranteed or the lack of integrity cannot be verified, such as infusions, teas or herbal teas;
  • service contracts after the complete provision of the service, if you have expressly consented to the execution of the service by accepting the loss of the right of withdrawal following the full execution of the contract.

For requests for products not present on the Site but specifically ordered, the right of withdrawal does not apply.

© 2026, Camp

Country/geographical area

Language

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Union Pay
  • Visa
Progetto Finanziato ai sensi dell’Avviso “Innoprocess - Interventi di supporto
a soluzioni ICT nei processi produttivi delle PMI”

PR Puglia FESR FSE+ 2021-2027 – Azioni 1.2-1.7 Servizi per l’innovazione e l’avanzamento tecnologico e interventi per la trasformazione digitale a supporto delle PMI – Avviso “TRASFORMAZIONI”